According to Patrick Hayward, Insurers should really be focusing on an omnichannel approach, enabling customers to raise & manage claims through the channel that suits them best.
Please be aware that Insurance Post has a paywall.
According to Patrick Hayward, Insurers should really be focusing on an omnichannel approach, enabling customers to raise & manage claims through the channel that suits them best.
Please be aware that Insurance Post has a paywall.
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